Shipping policy

Shipping Policy

Last updated: June 2, 2026

4xSolar partners with US-based suppliers and ships from multiple warehouses across the continental United States. We are committed to getting your gear to you quickly, transparently, and reliably.

Where We Ship

We currently ship to all 50 U.S. states, including Alaska and Hawaii.

International orders: At this time, 4xSolar does not ship outside the United States.

Order Processing

Processing time: Most orders are processed and dispatched within 1-3 business days of order confirmation
Order confirmation: You will receive an order confirmation email immediately after checkout
Shipping confirmation: When your order ships, you will receive a second email with tracking information

Delivery Timeframes

Because we ship from our partner warehouse network across the U.S., delivery times vary depending on the origin warehouse and your destination:

Destination	Typical Delivery
Continental U.S. (lower 48)	3-7 business days from ship date
Alaska & Hawaii	5-10 business days from ship date
P.O. Boxes & APO/FPO addresses	5-10 business days; some bulky items cannot ship to P.O. Boxes

Note: Delivery times are estimates based on standard ground shipping and do not include weekends or U.S. federal holidays.

Shipping Costs

Free shipping on all orders $99 and over within the continental United States
Standard shipping rates apply to orders under $99 and are calculated at checkout based on weight, destination, and origin warehouse
Alaska & Hawaii: Additional shipping surcharges apply and are calculated at checkout

Carriers We Use

We work with a network of trusted carriers including UPS, FedEx, USPS, and freight carriers for oversized items. The specific carrier for your order is selected by the originating warehouse based on speed, cost, and product type.

Oversized & Freight Items

Some products (such as larger solar panels or recovery equipment) ship via freight carrier. For these items:

You will receive a shipping notification with the freight carrier's contact information
The freight carrier will contact you directly to schedule a delivery appointment
A signature may be required at delivery

Tracking Your Order

Once your order ships, you will receive an email with a tracking number. You can track your shipment directly through the carrier's website. If you don't receive a tracking notification within 5 business days of placing your order, please contact us.

Lost or Stolen Packages

If your tracking shows the package was delivered but you cannot locate it:

Check with neighbors, building management, and other household members
Look around your property — including porches, garages, and side doors
Wait 24 hours; carriers sometimes mark packages as "delivered" before the actual delivery
If still not found, contact us within 7 days of the delivery date at info@4xsolar.com