Privacy Policy

Last updated: March 2026

4xSolar LLC ("we," "us," or "our") operates the website 4xsolar.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Information you provide:

Name, email address, shipping and billing address, phone number when you place an order
Payment information (processed securely through Shopify Payments — we do not store credit card numbers)
Email address when you subscribe to our newsletter
Any information you provide when contacting customer support

Information collected automatically:

IP address, browser type, operating system
Pages viewed, time spent on pages, referring website
Device information and cookies (see Cookie Policy below)

How We Use Your Information

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service requests
Send marketing emails (only with your consent — you can unsubscribe anytime)
Improve our website and product offerings
Comply with legal obligations

Information Sharing

We do not sell your personal information. We share your information only with:

Shopify — our e-commerce platform provider
Shipping carriers — to deliver your orders (name, address)
Payment processors — to process transactions securely
Suppliers — order details necessary to fulfill and ship your purchase (name, address)

Cookies

Our website uses cookies to remember your cart, preferences, and improve your browsing experience. You can disable cookies in your browser settings, but some features of our website may not function properly.

Data Security

We use industry-standard security measures including SSL encryption, secure payment processing through Shopify, and limited employee access to personal data. However, no method of electronic transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

To exercise any of these rights, contact us at support@4xsolar.com.

Arizona Residents

Under Arizona law, you have additional rights regarding your personal data. Contact us for details on exercising these rights.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

SMS/Text Messaging

If you opt in to receive text messages from 4xSolar:

We collect your phone number for the purpose of sending order confirmations, shipping updates, promotional offers, and product announcements via SMS and MMS.
Your phone number will not be sold or shared with third parties for their marketing purposes.
Message frequency varies; you may receive up to 10 messages per month.
You can opt out at any time by replying STOP to any message.
Message and data rates may apply.
For full SMS terms, see our Terms & Conditions.

SMS/Text Messaging

If you opt in to receive text messages from 4xSolar:

We collect your phone number for the purpose of sending order confirmations, shipping updates, promotional offers, and product announcements via SMS and MMS.
Your phone number will not be sold or shared with third parties for their marketing purposes.
Message frequency varies; you may receive up to 10 messages per month.
You can opt out at any time by replying STOP to any message.
Message and data rates may apply.
For full SMS terms, see our Terms & Conditions.